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Processing
Orders are processed after payment has been successfully completed. Processing times can vary depending on the product and fulfilment requirements.
Delivery times
Delivery times depend on the destination and the product ordered. Estimated delivery information may be provided during checkout or after your order has been placed.
Shipping costs
Shipping charges are calculated based on the order and delivery destination and will be shown during checkout before payment is completed.
Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.
Delays
Delivery times are estimates and may occasionally be affected by production, carrier delays, customs or other circumstances outside our control.
Incorrect delivery information
Please make sure your delivery details are correct before completing your order. Contact us as soon as possible if you notice an error.
International orders
International deliveries may be subject to additional customs duties, taxes or fees depending on the destination. Any such charges are the responsibility of the recipient where applicable.