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Returns
Returns
If you are unhappy with your order, please contact us as soon as possible after receiving it. We will provide instructions based on the reason for the return.
Damaged or incorrect items
If your order arrives damaged, defective or different from what you ordered, please contact us with your order number and clear photographs of the issue. We will review the problem and arrange an appropriate resolution.
Unwanted items
Because products may be made to order, unwanted items may not always be eligible for return. Please contact us before sending anything back so we can confirm whether your order qualifies.
Return condition
Where a return is accepted, items should be unused and in their original condition. Items that have been worn, washed, damaged or altered may not be eligible for a return.
Refunds
If a refund is approved, it will be issued to the original payment method. The time it takes for the refund to appear can depend on your payment provider.
How to contact us
Please contact us before returning an item. Include your order number and a description of the issue so we can help you as quickly as possible.